“Office musical desks” is always a fun game. But, it was done efficiently and was up and running again in 10 – 20 minutes: RAM added, fonts installed, monitor switched out, another diagnosis screenshot taken, desk wiped clean, mobile drawers shifted over, workspace set up. Ran into a couple of snags with the computer even after the IT guy sorted out stuff. But, minor matters. He’ll see what the analysis throws up in the morning.